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Yealink terminals: VoIP very easy

The Yealink terminals belong to the company of the same name that was founded in China in 2001, and since that time until now have become one of the leaders of VoIP telephony worldwide.


Why are yealink terminals among the leaders in VoIP?


This company is getting better every day in the development of equipment for communications solutions to unify voice, video calls, cloud-computing, image processing and data management.

virtual pbx



Brief history of the company Yealink


From the beginning they have been faithful to their philosophy: “Easy collaboration”.

To speak of Yealink is to speak of innovation, trajectory and recognition, they have created, covered and innovating for the needs of the clients.

The company has stood out for being a service provider to more than 140 countries (including Spain), not only manufacturing SIP phones.



Purpose of Yealink Company

The company presents as its primary objective the transformation of standard communications to digital formats, only four years after its foundation were the main supplier of yealink terminals in the world.


Evolution over time


By the year 2010 they become the first SIP telephony provider for China.

By 2013 they open their base office in Hangzhou and the following year (2014) they become one of the two largest SIP telephony providers in the world.

At the end of that year begins the collaboration with the company microsoft catapulting as a leading company in the video conferencing system.



Yealink’s competitive alliances with its terminals


By 2016, Verizon, British Telecom, AT&T, Vodafone and KPN will form a strategic alliance.


Product quality: Your main goal


The yealink terminals provide basic capabilities, as well as advanced capabilities, among which stand out:

  • Caller ID
  • Call Transfers
  • Call Waiting
  • Videoconferencing
  • Agendas

Advanced computer developments


Among the features that have helped yealink terminals to be leaders in the market, the following stands out:

1) Special service for videoconferences: Yealink Meeting Server (YMS) infrastructure and all-in-one server; yealink terminals include video; PC software; mobile and cloud applications.

2) Voice communication, highlighting its terminals with audio-only versions, as well as audio+video-called versions.

2.1 Home desktop terminals that have improved HD sound, integrating: Opus codec, Wi-Fi and even Bluetooth.



  • Yealink T19E2: Basic phone has 1 SIP account, WITHOUT PoE, WITH PSU, its graphic screen is 132 x 64-pixel, presents 4 Soft Keys, 3 conference, XML Address Book, presents IPv6 ports, Switch Ethernet 2xLAN 10/100Mbps, compatible with YHS33 headphones and wall mount.


2.2 Enterprise Desktop Terminals: ranging from basic one-line terminals to color displays, powered using Power over Ethernet (PoE).

2.3 DECT terminals, preferred by many SMEs, because they are a solution, because they are wireless terminals with simple operation, without neglecting reliability. They do not deserve to share the wifi network between VOIP terminals, currently only serve for voice.



  • Yealink W53H: A high performance SIP cordless phone. Solution for small and medium businesses. Synchronizes a total of 8 W53H handsets to enjoy mobility and flexibility.


Outstanding features

  • Compact design
  • Using Handsfree
  • Intuitive color display.
  • Connection for 3.5mm jack headphones
  • Long battery life
  • Has backlit keys
  • Allows 3-way conferencing
  • 2 simultaneous calls
  • Compatible to synchronize up to 8 terminals yealink W53H

3) Custom developments, with a platform (Device Management Platform) that allows managing devices using management tools, implementation and troubleshooting.

Yealink T48S: This yealink terminal offers the following functions:



  • Certified to use Skype for business
  • Up to 16 accounts with protocols: SIP, WITH PoE, WITHOUT PSU
  • Codec Opus, HD codec G.722
  • USB 2.0 Ports
  • 7″ colour touch screen with 800×480 pixels
  • 29 keys for direct dialling
  • Has HD speaker and headphones
  • 2 Ethernet connections (LAN)
  • Compatibility with: YHS33 headset, Bluetooth (BT40 dongle), WIFI (WF40 dongle), EHS36, EXP40 expansion module.
  • Allows two adjustable angles for mounting.



Yealink Management Cloud Service is available to simplify device management.

4) Discontinued Yealink terminals continue to be supported after sales.

5) They sell accessories.



Advanced Generation Range


Yealink T2 series terminals (Yealink T21E2 Terminal, Yealink T21PE2 Terminal, Yealink T23G Terminal, Yealink T27G Terminal, Yealink T29G Terminal) are advanced equipment. These yealink terminals are the representation of the latest generation in telephony, so that the customer’s experience is pleasant.

Yealink T29G: Advanced gamma phone that has 16 accounts for SIP communication, WITH PoE, WITHOUT PSU, its graphic screen is 3.6″ 240x120pixels, with backlight, has two colored line keys, with up to 27 functions to program. HD speaker and headphones, with 2 Gigabit Ethernet switch, its compatibility with YHS33 headphones, Bluetooth (BT40 dongle), WIFI (WF40 dongle), EHS36, EXP20 expansion module is proven.

Confidentiality is a strong point in all yealink terminals, protecting all users from electronic espionage.





What do Yealink terminals offer?

The Yealink terminals stand out for a wide range of functions and features, among them we have:


  • Compatibility of TIA920 (Telecommunications Industry Association) 920 compliant accessories. Allowing savings in accessory costs.
  • We always have available consultancies and technical support, which help to solve our inconveniences.
  • yealink terminals are created to meet the high expectations of users.
  • Appearance, efficiency and comfort is a highlight of all yealink terminals.
  • Prices are competitive.
  • They work well and with virtual pbx support.
  • They can be combined with telephone exchanges for Call-Centers solutions.


SME videoconferences thanks to yealink terminals.

The videoconferences allow to shorten distances and above all to save costs, the terminals Yealink allows solutions to low costs for Pyme.


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Why implement IP Telephony in your company?

As you can see in everyday life, communication is essential to achieve business, strengthen friendships and in general be aware of everything that happens around us or in the world, communication can be written, by video or voice and precisely this last section we find a comprehensive solution that provides a clear and dynamic signal either locally or externally using specialized hardware and do not speak of any other than IP telephony or commonly called VoIP (Voice over IP – Voice over IP) and to understand that we speak IP telephony uses a set of resources thanks to which the voice signal will be routed over the Internet network through IP protocol (Internet Protocol), with it, the voice signal will be transmitted in digital form using data packets which is much safer and more modern than being sent in analog form based on a group of traditional circuits.

With the concept of IP telephony in mind, in Neotel we want to explain why it is ideal to implement this type of technology in your company using Yealink terminals or Grandstream Gateway which perfectly complements both hardware and software in the VoIP world.

Some of the compelling reasons for implementing IP telephony are:


telefonía ip


  • Reduced network complexity as VoIP technology works using an existing data network, this avoids complex network structures and allows higher speed
  • Reduced network complexity as VoIP technology works using an existing data network, this avoids complex network structures and allows higher speed
  • Facilitates integration with various systems since VoIP, with Yealink terminals or Grandstream Gateway, can be used with a CRM or ERP system which in turn will give us the opportunity to keep records of each of the corporate customers, host voicemail and many more tasks.
  • Option to implement a hybrid deployment which is achieved with the Yealink terminals or a Grandstream Gateway because its structure optimizes the migration of an analog system to VoIP.
  • Network connectivity in a unified way, this is achieved thanks to the fact that all the signal will be transmitted through the IP network which will centralize all users of the company.


You can see how to implement IP telephony, although it may seem complex, in the medium and long term you will see results in costs, integration and unification of the signal of all types of organization and remember that Yealink terminals or Gradstream Gateway are available for this project.

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Yealink terminals: The evolution of IP terminals

An IP terminal is a device that allows the connection of voice through internet protocol (VoIP), to be able to have a call as if it were a conventional call, Yealink terminals are the models available in the market with the most advanced technology, practical and economical.

What is Internet Protocol or VoIP?


The internet protocol or VoIP (the one used by yealink terminals), are a series of resources that allow voice communication through the internet.

telefonía ip

This protocol allows the transformation of voice to data packets (unlike traditional telephony which is analog), ie transforming the analog call in digital to be transported over the Internet.


Differences between VoIP and IP telephony.

When you are talking about IP terminals you must make the difference between VoIP and IP telephony, for some it seems the same, but the truth is they are not, we present the differences below.


  • VoIP:

These are the standards, protocol and technology used by devices to transmit voice digitally. There are no calls, information, services or gateways.

  • Telephony over IP

Services that are available for use by the public, these are based on VoIP protocols.

How does internet protocol work in yealink terminals?

To be able to have a communication based on voice technology over the Internet you need a client, a server and a Grandstream Gateway, below we explain in detail each of them:

The client

In order to carry out calls, there must be information input (user’s microphone), it is encoded, packaged and transmitted over the network and reaches the IP terminal where it is decoded, unpacked and played at the output (yealink terminal speakers).


Who can be the client?

Skype or a company that offers IP telephony services using analogue telephone adapters or software for this type of communication (Softphones).


IP servers or switches are responsible for managing the database to account, collect, route, administer and control the service.

In these switches are installed software that operate all the information, allowing communication between 2 VoIP devices or between a VoIP and a conventional telephone.


Gateways grandstream

Grandstream gateways enable communication between users. Their main function is to provide connection with traditional telephony, functioning as a platform for virtual users (clients).

The gateways are used to terminate the call, in this way: the user initiates the call and it is terminated by the gateway granstream.

Many small or medium sized companies that have PBXs can use this technology not to replace it.


Advantages of VoIP Calls


There are a variety of advantages, among which they stand out:


  • Avoid long distance telephone charges (domestic and international).
  • Lower bandwidth required (compared to use of other mobile technologies)

Disadvantages of VoIP Calls

Among the disadvantages we have:

  • Lower call quality (latency, delay)
  • Ease of data theft (due to lack of system security).
  • Probability of virus infestation in the system (as there is no antivirus in the system).


What is a Yealink terminal?


The yealink terminals are digital devices that allow you to make voice and video calls using the VoIP protocol, using a local network or through the use of the Internet.

In many opportunities they present more advantages and options than the traditional telephony, multiple lines, digital cameras, color screens, capacity of wireless connection to fixed devices (bluetooth).


How to choose the best Yealink terminal?


Among the basic features necessary for choosing the best terminal yealink are the amount of lines you need, merit a color screen, what configurations you need, sound capacity, has voicemail, has access to video conferences, which network to connect.

These options will determine how complex should be the yealink terminal to choose, in Neotel 2000 we offer the best consultants to help you get the one that best suits your needs.



What determines the choice of yealink terminal?


Below you will find a list of features that are determinant when choosing your yealink terminal.

Yealink terminal costs

For many companies determining terminal costs will be essential when purchasing an IP phone. Entrepreneurs are enemies of unnecessary expenses.

VoIP telephony will lead to significant savings, but be careful if you choose the wrong yealink terminal, choose one of inferior quality or few configurable will lead to headaches.

The best available sound must be guaranteed in the devices to acquire.



The style that you need for your office, home or vehicle can be different style, can include wireless yealink terminals (similar to mobile devices) which merit to be powered from an electrical source.

Another stylistic situation is the need for a color screen for video conferencing, quick menu access buttons, pre-selected calls or receiving voice memos.



Quality may depend on shapes and sizes, many have been found in the market since VoIP appeared.

The quality of yealink terminal can be determined by the time in the market, the guarantee they offer.


Service Provider

The choice of service provider can make a big difference in getting the most out of the full-featured VoIP device, or just the most basic ones.

We must remember that VoIP telephony allows to feed several phones. Each of the telephones will connect directly to the internet, therefore a secure connection is necessary.

You must make sure that the service provider is compatible with all the features of your yealink terminal.


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Advantages of acquiring the Yealink T19PE2 terminal

If your company is looking for the best solutions for IP communication, Yealink is the best alternative because with its Yealink terminals is taking the best products in IP telephony with a focus on unified communications.

With this in mind, Neotel will speak in today’s article about the advantages of acquiring the Yealink T19PE2 terminal which are intended as a generation of VoIP phones created specifically to meet the needs of telephony, dynamic user interface and high voice quality which will ultimately be perceived by all users.

We emphasize that this series of Yealink terminals gives its users a high definition voice quality that is perceived from the headset, HD speaker and HD codec (G.722), but let’s talk more about the Yealink T19PE2 terminal.


telefonía ip


The Yealink T19PE2 terminal has become one of Yealink’s best options in the world of entry-level IP telephony in which we find elementary but precise functions as well as performance that can be compared to more advanced devices.

The Yealink TP19E2 terminal is built with high quality materials which in turn are combined with a 132×64 pixel graphic LCD display in which the user will enjoy a clear 5-line display that will finally give the best visual results.

The Yealink TP19e2 terminal integrates dual 10/100 Mbps network ports with integrated PoE that are ideal for prolonged use of the network, this terminal T19PE2 allows the use of a single VoIP account, installation options much simpler, complete and secure that will allow the connectivity of all users and if that were not enough, with this terminal we find IPv6 compatibility and SRTP / HTTPS / TLS, VLAN and QoS.

The TP19E2 terminal supports the use of headphones for wall mounting making it easy to use.

If it sounds interesting what we have mentioned, expect to know more about the global features of the Yealink TP19E2 terminal, these are:



  • Improved call management by integrating features such as call capture, call forwarding, call transfer, 3-way conferencing and more.
  • Integration of the IEEE 802.3af Power-over Ethernet protocol which offers the possibility of implementation based on centralized power and backup, in addition to this, the T19PE2 terminal is compatible with FTP, TFTP, HTTP and HTTPS protocols and is configured by default for the use of the Trivial File Transfer Protocol (TFTP).
  • Supports codecs G.722, G.711(A/μ), G.729AB, G.726, iLBC
  • Has AES encryption for file transfer
  • Has AES encryption for file transfer
  • Directory available to store more than 1000 contacts
  • Directory available to store more than 1000 contacts


As you can see, the Yealink TP19E2 terminal is an economical but complete solution if you want to start with the world of VoIP communication.

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Advantages of using a virtual PBX

If you are part of an organization where calls are the bread of every day, virtual pbx’s become one of the integrated solutions to optimize both time and costs, availability and global performance, why? simple, the virtual switchboard combines two of the technologies most used for several years that are the switchboard as such plus the cloud, remember that until recently was required physical switchboards to manage all voice services with the Internet and from there arises VoIP technology.

Well, it is possible to link the services of a virtual switchboard along with the services of our mobile operator which gives us some advantages such as significant cost reduction, free internal calls and more.




virtual pbx

With Neotel you will find a wide range of state-of-the-art virtual switchboards which integrate functions such as:



  • Sending virtual faxes over the Internet
  • Automatic redial
  • Management of international numbers
  • Call me back function
  • CRM integration and many more features


With all this in mind, Neotel has a wide range of Yealink terminals and Grandstream Gateway which are the perfect complement to the virtual centralota you purchase as these devices have a comprehensive guarantee not only support but also functionality and advanced configuration.

If we talk about Yealink terminals, we talk about IP phones which give us the ability to make calls directly from the network and for this you need the virtual switchboard and one of the great advantages of these virtual switchboards is that no matter the geographical location where you are because, being a technology in the cloud, Yealink terminals will link directly through the network to local servers and from there establish communication, so Yealink offers these devices with extensive management capabilities.

You can see how to implement a virtual switchboard with terminals Yealink or Grandstream Yealink is more than a simple device, since you have several integrated functions, free services, 24 hour support, no need to install complex architectures and more everything always thinking about the benefit of each organization.

Neotel has multiple options for the virtual switchboard that will manage all the voice processes of your company is as pleasant and reliable as possible and in the process becomes a big step in improving and escalating the communication tasks both internally and externally because today communication is essential for the overall growth of all types of company.


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Functions of Yealink terminals

Yealink has positioned itself as one of the world’s best suppliers of TOP SIP phones in the IP segment by designing and delivering high quality products with the best market standards.

Yealink has developed high technology VoIP terminals where we find products such as IP video phones, IP phones and USB phones and Yealink terminals have been catalogued as one of the best options in this field and today we will talk about why this distinction.

Yealink terminals are distributed in segments as they are:


  • IP Terminals
  • IP DECT Terminals
  • USB Terminals
  • Video conferencing terminals

Within this range we highlight Yealink terminals such as T19E2, T21E2, T23G, T27G and more than 10 additional options.

But the question arises about what makes the difference in Yealink terminals to be one of the leaders in the VoIP segment, and the answer is more than clear because having a wide portfolio of products you find Yealink terminals from EUR 47 to EUR 104 but each integrates what is necessary for IP communication is the best possible.

Each of the Yealink terminals is composed of functions such as:


  • Official Skype Business Certificate
  • Graphical display from resolutions such as 132 x 64-pixel up to 2.7 – 192 x 64-pixels
  • In some terminals you will find two-color line keys within which we can have 15 programmable functions and integrates 4 softkeys
  • IPv6 support
  • Compatible with 2xLAN 10/100Mbps Ethernet Switch
  • Compatible with YHS33 headset, Bluetooth (dongle BT40), WIFI (dongle WF40), EHS36 (only on some terminals such as Yealink T41S)
  • Opus codec support
  • Wall mounting
  • On some terminals there are 7 function keys: message, headset, standby, mute, transfer, redial, speakerphone free



There are some terminals, the ones registered in the segment of the Yealink IP DECT terminals, like the Yealink W60P or the Yealink W56H which have special functions like:

  • Full duplex speaker integration
  • Lithium-Io battery which offers fast charging, up to 30 hours of talk time and up to 400 hours of standby time.
  • 3.5mm headphone jack
  • RT10/RT20 compatibility
  • In some terminals we have a range of up to 50 meters indoors and up to 300 meters outdoors.

Yealink terminals are the latest generation of VoIP phones that have been designed and developed with a focus on business users who are looking for not only elegant equipment but the best in voice transmission, continuous support, extra hardware functionalities and best of all, knowing that they carry a product that is backed by a company like Yealink which has been in the market for more than 15 years with the best products.

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Yealink terminals: the communicative solution within your company

Having an office means maintaining constant telecommunications between employees, departments and managers. The ideal solution to this need is the acquisition of Yealink terminals, the most advanced at present. There is also the alternative of using grandstream gateways.

Perhaps these are technical teams that many entrepreneurs do not know, but they do need.


The Yealink terminal fully communicates to us

VoIP phones can make phone calls from an IP network. This particular feature makes these devices do more than traditional phones.

For example, these devices have phone number identifier and can also transfer calls.


Grandstream gateways: the other option


call center software crm virtual pbx

Another way to have a phone connected by IP is through grandstream gateways. These devices make it possible to communicate the telephones of an entire office. In this way, all departments are interconnected.

Our choice depends on our budget for internal communication. There are Yealink terminals with few functions, in order to lower their cost. Of course, some prefer to buy grandstream gateways and maintain their traditional phones.

In Neotel you will be able to buy this type of indispensable articles to keep your company interconnected. There you can buy virtual pbx’s and call center software. In this way they focus on meeting the needs of those companies that work in the area of customer service. Here you will not only find good prices. You will also have specialists in the world of telecommunications willing to advise you when you need it most.

Leaving this task in the hands of experts will give more profitability to your company and less expenses will be produced.


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Trust in Neotel

Currently there are many companies that offer products and services in IP telephony and virtual pbx’s (including all devices that operate in this medium) but few offer security, trust and added value support and availability, Neotel is one of those few companies that offer you the best in the VoIP environment such as virtual switchboards, CRM software, Gateways and so on.

Neotel distributes Yealink terminals and Grandstream Gateways which are indisputable leaders in the market with products such as terminals Yealink T23G, T27G, T40G or Grandstream Gateway as the GXW4108, GXW4216 or the GXW4248 but little by little we will talk about them to know all their advantages and features.

Neotel is registered as part of the company Neotel 2000 SL which is registered in the CNMC with a special focus in the area of telecommunications especially as Operator of telephone services and since its inception Neotel aims to provide each of its customers the best solutions in terminals Yealink and Grandstream Gateway being aware of the need for small, medium and large companies to have within their infrastructure the best alternatives to access the world of Internet calls and what better option to use than the hundreds of products offered by Neotel, and an additional plus is that with us you will have free telephone support 365 days a year for each of the customers.

Because you can fully trust Neotel, well, there are many reasons, perhaps one of many is the amount of products you can find as:



data center products



hire line 900

Each of these has a special guideline for each segment so that if you buy it you will not only have one of the best products (speaking of hardware) but also one of the best support attentions.


wertc line

Each of these has a special guideline for each segment so that if you buy it you will not only have one of the best products (speaking of hardware) but also one of the best support attentions.


Neotel third party software integration

You know, for all IP telephony solutions do not hesitate to contact Neotel as you will have the best support and service.

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Yealink terminals and grandstream gateways evolve the way they communicate

It is becoming increasingly important for companies to maintain close communication with their customers. One of the most effective ways to achieve this is through call centers. To ensure the proper functioning and reduce operating costs of these centers, companies can occupy devices such as Yealink terminals and grandstream gateways. If you are not very familiar with these issues, we invite you to continue reading this article, because we will explain to you what each of these concepts are.

In the first place, it is worth mentioning that call centers operate on the primacy of providing a means of communication between companies and customers and suppliers. Some function as a customer service center, to provide advice or help of any kind. In this case, they are called incoming call centers, because it is mainly the clients who contact the call center. On the other hand, there is also the modality of sceptres of outgoing calls, whose purpose is usually to contact the largest number of potential customers. However, technology has changed the way these centers work.


The Yealink terminals and the location of call centers

Traditionally, staff working in call centers were gathered in the same geographic location, as in a room adapted for this purpose. But technology has evolved this way of working. And it is at this point where Yealink terminals play an important role.

llamadas por ip

Yealink terminals are basically IP phones. And what is an IP phone? It is a device that allows you to make calls using the Internet through a virtual pbx, instead of the ordinary telephone network. This allows to reduce the cost of billing for telephony.

But it also has other advantages, such as the ease of linking calls to almost anywhere. For example, with Yealink terminals it is possible to link received calls with an employee or a partner who is located in another geographical area. This means that if the call center is in Spain, you can easily link the call to be answered by your partner in South America (for example).



virtual pbx

But what if you don’t have an IP phone and you don’t want to invest in acquiring some, and you already have many traditional phones? In that case, you can use the grandstream gateways. What are they and how do they work?

Grandstream gateways adapted to analogue telephones

telefonía ip

Grandstream gateways are devices (hardware) that allow an ordinary telephone to be converted into an IP telephone. With this, you can use it to make calls using a virtual switchboard. This is especially useful if you already have the common equipment of call centers. Without needing to renew all your equipment, you can use VoIP services, or IP voice calls.

As you can notice, besides reducing costs, Yealink terminals and Grandstream Gateways allow our business to evolve and be at the forefront of technology.


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Terminals Yealink and Grandstream Gateways: VoIP calls easily

Technology advances by leaps and bounds and communications are not left behind, fixed telephony adapts to the evolution by offering calls in VoIP protocol, being able to use Yealink terminals as an option, or if on the contrary you do not want to change your traditional phones you can get a grandstream gateway to adapt the functionality of these as if they were ip phones.

Yealink Terminals


Yealink terminals represent the next generation of telephones, designed to meet the needs of users and businesses.

Their interface is new. They have a high quality, HD definition and headphones, high resolution screens and ease of configuration.


Yealink Terminal Models


In the market there is a great variety of yealink terminals, which can be adapted to the needs of everyone, here the best options:

Yealink T29G Terminals


This Yealink terminal is new, offering up to 16 SIP accounts, 240 by 120 pixels graphic screen and wifi and bluetooth compatibility.


Yealink T46S Terminals


The Yealink T46S terminal offers the ability to make business meetings via Skype, its screen is 4.3″, wall mount supports the Opus codec.


Yealink T48S Terminals


This model of Yealink terminals presents a touch screen to make easier the work of a size of 7″ with 800×480 pixels.

Grandstream Gateways


If you already have a large analogue telephone infrastructure the best option is to integrate Grandstream Gateways.

With its different series, models and designs Grandstream Gateways allows you to link lines or PBXs to the VoIP network.

Small and medium enterprises can manage costs by creating cabling-free environments.


Grandstream Gateways Models


A wide variety of grandstream gateway models are currently available to choose from to best suit all your needs:

Grandstream Gateway GXW4216


This Granstream Gateway offers up to 16 ports for telephone connections (RJ11) and one connector (included) Telco


Grandstream Gateway GXW4104


This Grandstream Gateway device offers up to two RTB line connections and 4 getaway device connections.

Grandstream Gateway GXW4224


The grandstream Gateway GXW4224 offers 24 RJ11 connections and a Telco connector (pins) which is included when purchasing the equipment.

In conclusion you can join the VoIP world with any of these products.