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Yealink terminals: The evolution of IP terminals

An IP terminal is a device that allows the connection of voice through internet protocol (VoIP), to be able to have a call as if it were a conventional call, Yealink terminals are the models available in the market with the most advanced technology, practical and economical.

What is Internet Protocol or VoIP?

 

The internet protocol or VoIP (the one used by yealink terminals), are a series of resources that allow voice communication through the internet.

telefonía ip

This protocol allows the transformation of voice to data packets (unlike traditional telephony which is analog), ie transforming the analog call in digital to be transported over the Internet.

 

Differences between VoIP and IP telephony.

When you are talking about IP terminals you must make the difference between VoIP and IP telephony, for some it seems the same, but the truth is they are not, we present the differences below.

 

  • VoIP:

These are the standards, protocol and technology used by devices to transmit voice digitally. There are no calls, information, services or gateways.

  • Telephony over IP

Services that are available for use by the public, these are based on VoIP protocols.

How does internet protocol work in yealink terminals?

To be able to have a communication based on voice technology over the Internet you need a client, a server and a Grandstream Gateway, below we explain in detail each of them:

The client

In order to carry out calls, there must be information input (user’s microphone), it is encoded, packaged and transmitted over the network and reaches the IP terminal where it is decoded, unpacked and played at the output (yealink terminal speakers).

 

Who can be the client?

Skype or a company that offers IP telephony services using analogue telephone adapters or software for this type of communication (Softphones).

Server

IP servers or switches are responsible for managing the database to account, collect, route, administer and control the service.

In these switches are installed software that operate all the information, allowing communication between 2 VoIP devices or between a VoIP and a conventional telephone.

 

Gateways grandstream

Grandstream gateways enable communication between users. Their main function is to provide connection with traditional telephony, functioning as a platform for virtual users (clients).

The gateways are used to terminate the call, in this way: the user initiates the call and it is terminated by the gateway granstream.

Many small or medium sized companies that have PBXs can use this technology not to replace it.

 

Advantages of VoIP Calls

 

There are a variety of advantages, among which they stand out:

 

  • Avoid long distance telephone charges (domestic and international).
  • Lower bandwidth required (compared to use of other mobile technologies)

Disadvantages of VoIP Calls

Among the disadvantages we have:

  • Lower call quality (latency, delay)
  • Ease of data theft (due to lack of system security).
  • Probability of virus infestation in the system (as there is no antivirus in the system).

 

What is a Yealink terminal?

 

The yealink terminals are digital devices that allow you to make voice and video calls using the VoIP protocol, using a local network or through the use of the Internet.

In many opportunities they present more advantages and options than the traditional telephony, multiple lines, digital cameras, color screens, capacity of wireless connection to fixed devices (bluetooth).

 

How to choose the best Yealink terminal?

 

Among the basic features necessary for choosing the best terminal yealink are the amount of lines you need, merit a color screen, what configurations you need, sound capacity, has voicemail, has access to video conferences, which network to connect.

These options will determine how complex should be the yealink terminal to choose, in Neotel 2000 we offer the best consultants to help you get the one that best suits your needs.

 

 

What determines the choice of yealink terminal?

 

Below you will find a list of features that are determinant when choosing your yealink terminal.

Yealink terminal costs

For many companies determining terminal costs will be essential when purchasing an IP phone. Entrepreneurs are enemies of unnecessary expenses.

VoIP telephony will lead to significant savings, but be careful if you choose the wrong yealink terminal, choose one of inferior quality or few configurable will lead to headaches.

The best available sound must be guaranteed in the devices to acquire.

 

Style

The style that you need for your office, home or vehicle can be different style, can include wireless yealink terminals (similar to mobile devices) which merit to be powered from an electrical source.

Another stylistic situation is the need for a color screen for video conferencing, quick menu access buttons, pre-selected calls or receiving voice memos.

 

Quality

Quality may depend on shapes and sizes, many have been found in the market since VoIP appeared.

The quality of yealink terminal can be determined by the time in the market, the guarantee they offer.

 

Service Provider

The choice of service provider can make a big difference in getting the most out of the full-featured VoIP device, or just the most basic ones.

We must remember that VoIP telephony allows to feed several phones. Each of the telephones will connect directly to the internet, therefore a secure connection is necessary.

You must make sure that the service provider is compatible with all the features of your yealink terminal.

 

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Features of the GXW4104/4108 Grandstream Gateway Series

Grandstream Gateways are synonymous with reliability, security and scalability. Thanks to each of their products, it will be possible to develop and implement a communications network that can operate in conjunction with multiple analog devices with a simple configuration.

Today we will talk about the Grandstream Gateway GXW4104 and 4108 which have been developed with small and medium enterprises in mind. Their objective is to be able to integrate current PSTN lines through an IP PBX system or also with a traditional telephone system in order to avoid incurring extra expenses.

These two Gateways are IP Gateway devices with advanced technology with which we can make an integral communication between all users using IP-PBXs, Softswitches or existing SIP platforms.

With the Grandstream Gateways GXW410x series we find two models that are the GXW4104 (4 ports) and the GXW4108 (8 ports), and each of them stands out for its high quality voice and video, frequent functions of analog PBX telephony and simplicity in the installation process.

 

pbx

Some of the Grandstream Gateway GXW4104 or GXW4108 are compatible with multiple caller ID formats, have PSTN hotline, are compatible with T.38 fax which allows sending a fax over IP and have an advanced security SRTP.

Neotel offers these two Grandstream Gateways so that the possibility of implementation and development of communication activities is as complete as possible because within their general characteristics we find:

 

  • At voice port level the GXW4104 has 4 FXO and the GXW4108 has 8 FXO.
  • Offer two 10/100 Mbps RJ45 ports
  • Its phone interface is FXO and RJ11
  • Both have On/Off switch
  • Offer features such as G.168 Line Echo Cancel, Dynamic Jitter Buffer, Hanging Tone Detection and integrate automatic switching to G.711
  • IP signalling is based on SIP (RFC 3261)
  • At signaling level PSTN are based on FXO Loop-start
  • Offers G.711, G.723, G.729A/B, GSM, G.726 standards for voice compression
  • Integrates Diffserve, TOS, 802.1P/Q VLAN tagging functions at QoS level
  • IP transport is regulated by RTP/RTCP and PPPoE
  • We can create up to two different accounts and profiles
  • Rack, wall or desk mounting possible
  • Caller ID on both Grandstream Gateway is Bellcore Type 1 and 2, ETSI, BT, NTT and CID based on DTMF.
  • TFTP and HTTP provisioning available
  • Supports Syslog, HTTPS and Telnet, additional Gateway administration can be performed remotely using a current web browser
  • UL safety available
  • With reverse polarity

Both the Grandstream Gateway GXW4104 and GXW4108 are ideal solutions for small and medium businesses with growth and competitive prospects.

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Yealink terminals: the communicative solution within your company

Having an office means maintaining constant telecommunications between employees, departments and managers. The ideal solution to this need is the acquisition of Yealink terminals, the most advanced at present. There is also the alternative of using grandstream gateways.

Perhaps these are technical teams that many entrepreneurs do not know, but they do need.

 

The Yealink terminal fully communicates to us

VoIP phones can make phone calls from an IP network. This particular feature makes these devices do more than traditional phones.

For example, these devices have phone number identifier and can also transfer calls.

 

Grandstream gateways: the other option

 

call center software crm virtual pbx

Another way to have a phone connected by IP is through grandstream gateways. These devices make it possible to communicate the telephones of an entire office. In this way, all departments are interconnected.

Our choice depends on our budget for internal communication. There are Yealink terminals with few functions, in order to lower their cost. Of course, some prefer to buy grandstream gateways and maintain their traditional phones.

In Neotel you will be able to buy this type of indispensable articles to keep your company interconnected. There you can buy virtual pbx’s and call center software. In this way they focus on meeting the needs of those companies that work in the area of customer service. Here you will not only find good prices. You will also have specialists in the world of telecommunications willing to advise you when you need it most.

Leaving this task in the hands of experts will give more profitability to your company and less expenses will be produced.

 

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Trust in Neotel

Currently there are many companies that offer products and services in IP telephony and virtual pbx’s (including all devices that operate in this medium) but few offer security, trust and added value support and availability, Neotel is one of those few companies that offer you the best in the VoIP environment such as virtual switchboards, CRM software, Gateways and so on.

Neotel distributes Yealink terminals and Grandstream Gateways which are indisputable leaders in the market with products such as terminals Yealink T23G, T27G, T40G or Grandstream Gateway as the GXW4108, GXW4216 or the GXW4248 but little by little we will talk about them to know all their advantages and features.

Neotel is registered as part of the company Neotel 2000 SL which is registered in the CNMC with a special focus in the area of telecommunications especially as Operator of telephone services and since its inception Neotel aims to provide each of its customers the best solutions in terminals Yealink and Grandstream Gateway being aware of the need for small, medium and large companies to have within their infrastructure the best alternatives to access the world of Internet calls and what better option to use than the hundreds of products offered by Neotel, and an additional plus is that with us you will have free telephone support 365 days a year for each of the customers.

Because you can fully trust Neotel, well, there are many reasons, perhaps one of many is the amount of products you can find as:

 

 

data center products

 

 

hire line 900

Each of these has a special guideline for each segment so that if you buy it you will not only have one of the best products (speaking of hardware) but also one of the best support attentions.

 

wertc line

Each of these has a special guideline for each segment so that if you buy it you will not only have one of the best products (speaking of hardware) but also one of the best support attentions.

 

Neotel third party software integration

You know, for all IP telephony solutions do not hesitate to contact Neotel as you will have the best support and service.

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Yealink terminals and grandstream gateways evolve the way they communicate

It is becoming increasingly important for companies to maintain close communication with their customers. One of the most effective ways to achieve this is through call centers. To ensure the proper functioning and reduce operating costs of these centers, companies can occupy devices such as Yealink terminals and grandstream gateways. If you are not very familiar with these issues, we invite you to continue reading this article, because we will explain to you what each of these concepts are.

In the first place, it is worth mentioning that call centers operate on the primacy of providing a means of communication between companies and customers and suppliers. Some function as a customer service center, to provide advice or help of any kind. In this case, they are called incoming call centers, because it is mainly the clients who contact the call center. On the other hand, there is also the modality of sceptres of outgoing calls, whose purpose is usually to contact the largest number of potential customers. However, technology has changed the way these centers work.

 

The Yealink terminals and the location of call centers

Traditionally, staff working in call centers were gathered in the same geographic location, as in a room adapted for this purpose. But technology has evolved this way of working. And it is at this point where Yealink terminals play an important role.

llamadas por ip

Yealink terminals are basically IP phones. And what is an IP phone? It is a device that allows you to make calls using the Internet through a virtual pbx, instead of the ordinary telephone network. This allows to reduce the cost of billing for telephony.

But it also has other advantages, such as the ease of linking calls to almost anywhere. For example, with Yealink terminals it is possible to link received calls with an employee or a partner who is located in another geographical area. This means that if the call center is in Spain, you can easily link the call to be answered by your partner in South America (for example).

 

 

virtual pbx

But what if you don’t have an IP phone and you don’t want to invest in acquiring some, and you already have many traditional phones? In that case, you can use the grandstream gateways. What are they and how do they work?

Grandstream gateways adapted to analogue telephones

telefonía ip

Grandstream gateways are devices (hardware) that allow an ordinary telephone to be converted into an IP telephone. With this, you can use it to make calls using a virtual switchboard. This is especially useful if you already have the common equipment of call centers. Without needing to renew all your equipment, you can use VoIP services, or IP voice calls.

As you can notice, besides reducing costs, Yealink terminals and Grandstream Gateways allow our business to evolve and be at the forefront of technology.

 

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Neotel Virtual PBX’s

In a world where technology is growing non-stop, it is ideal that you and I are on a par with it, these advances integrate many aspects and one of the most striking is related to the way we communicate and that is why today we find the virtual pbx’s.

What is a virtual pbx, if you skip that doubt do not worry that Neotel has the answer for you, a virtual pbx is nothing more than an IP telephony system through which we will be able to have multiple phones and / or extensions independent of whether they are fixed or mobile, this translates into availability anywhere, when you purchase a virtual switchboard you have advantages such as:

 

  • Saving money
  • Accessible maintenance
  • To have extensions as mobile as fixed

Neotel reminds you that telephony, being based on the IP protocol, can integrate both voice and data in the same network.

If you are interested in acquiring a virtual switchboard, Neotel has for you both Yealink terminals and Grandstream Gateways and this because Neotel focuses on two key aspects that are:

  • Sale of virtual switchboards
  • Sale of software focused on Call Center

Neotel offers support, configuration and assistance at all times to bring quality products in both Yealink terminals and Grandsream Gateways.

 

Neotel

If you want to be in the world of IP telephony, but do not have the means to purchase an IP phone, Neotel offers you the Gateway which is a machine which connects to a traditional phone converts it into an IP phone, for this Neotel offers Grandstream Gateways as the GXW4104, the GXW4108 or the GXW4216.

telefonía ip

Now, if your plan is to acquire any of the Yealink terminals, Neotel offers you solutions like the Yealink T19E2, the Yealink T21E2 or the Yealink T27G.

Thus, Neotel is in step with the growth of technology offering quality products, reliability and above all comprehensive performance that will undoubtedly make communications much more centralized thanks to the use of Yealink terminals or the implementation of a Grandstream Gateway.

 

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Get Grandstream VoIP Phones and Boost Your Business

The GXW4104 is one of Grandstream’s most prominent gateways, with all the features you need to boost your business. It helps facilitate deployment to allow multiple locations to be connected to one device. Some of the notable features of this phone include the following:

  • Four ports
  • Advanced security protection with SRTP
  • 10-100 Mbps network ports
  • Support for codecs, flexible dialing plans, and security protection.

One of the main advantages of Grandstream Gateways is that they are very affordable. There are other products like GXW4108, GXW4216 that can help you achieve significant results for your business.

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A complete overview of the different types of Grandstream Gateways

No matter the size of the business, the use of Grandstream Gateways is the most effective means by which you can add your office environment with efficient terminology through the integration of some traditional telephone systems directly into the VoIP network. This could be keeping your communication costs down.
Now let’s talk about the Grandstream GXW Gateway series! This system is designed to achieve full interoperability across all major IP-PBX media as well as most SIP-based environments. The GXW410x models where we have the names GXW4104 and GXW4108 somehow provide the first IP video surveillance port.
Grandstream Gateways are used in both FXO models to connect VoIP telephony systems to public switched telephone networks (PSTN).

Why buy Grandstream Gateways?

These gateways are extremely powerful, as in the case of the all-in-one solution of voice + fax + video + data communication when dealing with small and medium enterprises. It makes the use of simple web management for the sake of a natural series of configuration as well as installation. It offers convenient access to the video surveillance port, and can often be used as a stand-alone gateway for IP communications.

Grandstream GXW4104

The Grandstream GXW4104 is identified as the medium of 24 FXS VoIP gateway ports. This gateway is very necessary to carry out the complete connection through analog devices such as telephones or even your faxes to any VoIP network. It can support so many different voice/fax codes also in terms of the combination of 24 RJ11 FXS ports. It also features the use of a 50 pin telecommunications connector which could be making the GXW4104 versatile for a wide variety of uses.

Grandstream GXW4108

The Grandstream GXW4108 is identified as the 16-port FXS VoIP gateway. This medium is used to connect analog devices by adding telephones and faxes to the side of the VoIP network. It can support so many different voice/fax codes also in terms of the combination of 24 RJ11 FXS ports. It also features the use of a 50 pin telecommunications connector which could be making the GXW4108 versatile for a wide variety of uses.

Grandstream GXW4216

The Grandstream GXW4216 analog FXO gateway is most often used in small businesses or even in some remote locations. It allows you to connect up to 4 PSTN lines in the current IP PBX system category or even in the analog phone system timeline. The GXW4216 makes you offer around 4 FXO ports that could be allowing you around four lines to connect to the PSTN. It consists of 2 switched 10/100 Ethernet ports that are often used as routing to connect to any course on the network.

Grandstream GXW4224

The Grandstream GXW4224 is defined as a 48-port FXS VoIP gateway that is primarily used to connect analog devices where telephones and faxes can be connected to a VoIP network. It is also playing an important role where it can support several voice/fax codes and a combination of 48 RJ11 FXS ports and a 50-pin Telco connector that makes the GXW4224 versatile for so many uses.

Grandstream GXW4248

The Grandstream GXW4248 is purposely known as the 32-port FXS VoIP gateway where you can make use of it to connect analog devices including telephones and faxes to a VoIP network. It also supports a different set of various voice/fax codes, as well as the combination of 32 RJ11 FXS ports.

List of Yealink’s best products:

 

Yealink T19E2

The terminal makes its features with full access of 4 sections T1/E1/J1 and can also support 120 simultaneous calls.

Yealink T19PE2

The terminal connects with 2 T1/E1/J1 span features, and can also support 60 simultaneous calls.

Yealink T21E2

The terminal is added with 1 T1/E1/J1 span features and also supports around 30 simultaneous calls.

Yealink T21PE2

The terminal is a complete set of analog telephone adapters. It is configured with 1 FXS port and 1 FXO port. This can allow users to connect almost two profiles. It makes it feature with the Lifeline Support System and fax T.38 for the over-IP fax well.

Yealink T23G

The terminal is identified as the 8-port FXS VoIP Gateway which is placed together with dual 10/100 ports as well as some excellent routing capabilities.

Yealink T27G

The terminal makes its features with full access of 4 sections T1/E1/J1 and can also support 120 simultaneous calls.

Yealink T40G

It is also playing an important role where it can support various voice/fax codes and a combination of 48 RJ11 FXS ports and a 50-pin Telco connector that makes the GXW4224 versatile for so many uses.

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About Yealink

Although we have a lot to offer at the Neotel Store, we will focus primarily on Yealink terminals and Grandstream gateways. But please feel free to browse through our category of accessories where we have several devices in the store, such as power adapters and other yealink devices.

What are Yealink terminals?

The Yealink brand offers communication and business collaboration solutions that include videoconferencing service integrated into their terminals to companies around the world. Communication is facilitated by the use of VoIP phones and videoconferencing. Yealink also has a Skype line for business certified phones.

Reasons why you need one:

  • Helps overcome the challenges of physical distance by improving both external and internal communications and collaborations. Therefore, it is correct to say that your business will not only save time but also unnecessary travel expenses.
  • Yealink IP phones offer class-leading features at very competitive prices. Yealink video conferencing systems offer HD video and extended features without licensing.

Grandstream gateways

The Grandstream Gateway is designed for small and medium businesses, allowing them to integrate the outdated telephone system into a Voiceover IP network. This keeps communication costs low, as well as increasing security protection and improving productivity.

Why buy Grandstream Gateway?

  • It’s a great all-in-one voice communication solution for companies providing fax + video + data communication services.
  • Interconnect telephone lines in remote areas over the Internet for easy configuration and installation.
  • The video port option can also be used as a stand-alone gateway for IP communication.

How about checking out our devices and models in our categories? It’s as easy as clicking and adding it to your shopping cart.

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Everything you need to know about call center software

The call center software is a product that handles all business conversations over the phone. If you have telephone equipment, you can configure your call center software to handle incoming calls, load scripts for the telephone equipment and more. Most businesses today are using Yealink terminals to facilitate the call handling process.

Call center agents are an important part of your business that will stay connected to you through the software. In addition, they will use it to engage with your potential customers. One essential thing to keep in mind is that these VoIP servers have an important role to play. Whenever you start your call center business, you need to focus not only on the software, but also on your gateways and terminals for better performance.

You need to be connected to your customers for extreme performance. You can use different communication channels such as social media, live chat and email to keep in touch with your customers.

Some of the outstanding benefits of call center software include the following

  • Better customer service
    You can contact Neotel’s experts to get better customer service for your business. If your customer needs your help, he will first contact the call center.
  • Improved reporting capabilities
    One of the software’s highlights, reports can help business owners and managers create a strategy that’s right for their business. Reporting functions are often associated with management in terms of sales growth rates, case categories, and revenue per call.

call center software

At Neotel, you can get a wide range of beneficial Yealink terminals for your business. The Yealink T23G is one of the most outstanding products offering full support of the professional team.

Apart from that, you can also buy some Grandstream Gateways for your business. The Grandstream Gateway GXW4248 can help you keep in touch with your customers without any network disruption.