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Companies can purchase their telephone devices from Neotel

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There has been a lot of talk about IP telephony in the business media lately. In fact, this technology has become a necessity for large corporations worldwide. As a communication system, this alternative stands out for being economical, efficient, innovative and the best thing is that it requires little investment in most cases.

Of course, there are some implements that companies will have to buy to switch to IP telephony. However, their cost is usually very low for the benefit that will be obtained. The good news is that Neotel has all the accessories and devices needed to make the leap in quality. Similarly, this post will serve to understand how cheap it is to migrate communications.

IP telephony and the advantage of using it

 

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IP telephony is the new strategy used by companies worldwide to reduce their communication costs. Basically, the idea is to support all telephone communication through a broadband connection. This means that even telephone calls are made over the Internet. In reality, implementing this strategy lowers costs among other things.

Implementing IP telephony is usually much cheaper than maintaining both Internet and telephone lines separately. Of course, both communication systems can be maintained, but the idea is to use the broadband connection to a greater extent. It should be noted that this also makes it possible to unify all communication, which can be very useful on a commercial level and also for checking work within a company.

In principle, what is required is to have a virtual PBX software. However, from this point on, the devices in an office can be transformed so that everything works over the Internet. Although this sounds problematic, the reality is that it is very simple and cheaper than anyone would think.

What does it take to move to IP telephony?

Up until about two decades ago, improving communication involved heavy costs for companies. Back then, having a call center meant setting up a data center with expensive servers, infrastructure and all kinds of technological devices. The businessman had to adapt to the technology and not the other way around. Having good communications implied a sum of money that only the largest companies could afford.

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Learning from this experience, it was precisely the large companies that moved more quickly to IP telephony. This is because they understood how cheap it is to support telephone communications under Internet protocol. Investments went from hundreds of thousands of euros to only thousands. The best thing is that tools such as virtual PBX software have much more advanced add-ons.

Perhaps the most important question at the moment is how much does the migration to IP telephony cost? In addition to hiring the virtual PBX, which can be adapted to the expense of each entrepreneur and company, the answer to this question is, it depends. That is to say that, in each company, this can vary greatly. In fact, everything will depend on the devices available.

IP Telephony: What equipment do you have?

Once you have the virtual PBX software, the next thing to do is to check what devices you have. Call centers are managed with computers, but the rest of the office should also use IP telephony. In this order of ideas, the main thing is to verify what telephone devices are in the company that wants to migrate to this technology.

The best thing about IP telephony is that you can even work with some telephones of a certain age. There are accessories and devices that allow these devices to work with broadband connection. In other words, part of the technological leap lies precisely in the ability of this technology to adapt to companies.

Depending on what they have, companies will have to invest in telephone equipment and some devices. Of course, this is much cheaper than building a data center with servers inside the office. Everything will also depend on what each businessman wants for his company.

The best thing about IP telephony is that it gives you alternatives.

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While traditional telephone communication systems were inevitably expensive, IP telephony provides alternatives. In fact, part of its cost-effectiveness and convenience lies in the fact that you can choose a basic service, or a more expensive one. The same is true of telephone devices and accessories: there will always be one that suits the budget and needs of each business owner.

For example, a company that needs to buy business phones can choose between a simple model with transfer options, or a phone with an LED screen for videoconferencing. The differences between the two products can be significant, but at the end of the day all companies will be able to purchase a device that allows them to operate with IP telephony.

For example, a Yealink W53H cordless phone costs €70.90, as opposed to a Yealink VP59 videophone with a large full HD display. The best thing is that the creators of this type of devices create different product segments, precisely so that each company can measure its investment and count on the devices.

Old-fashioned phones: That’s what Grandstream Gateways is for.

As noted above, IP telephony can also work with long-standing phones. Certainly, there are very outdated phones that cannot work with this technology. But many that were even built before the advent of this technology can implement the broadband connection thanks to some very versatile devices: Grandstream Gateways.

This means that many companies will be able to work with the telephone devices they previously had in their offices. In order to do so, they will only have to buy grandstream gateways, which at their maximum value can cost around 799 €, which means having 48 telephone ports at their disposal. However, if the company is much smaller, the price of this component can be as low as €325, or even less.

A small company that only has four desktop phone devices might be able to run with €199 grandstream gateways. If they have their phones in a certain configuration, buying this type of device will allow them to operate normally over the Internet. The good news is that many of the devices they created even from the 90’s, can work from this formula.

There is no point of comparison

Creating a data center with servers could cost as much as $20,000 just to get started. Some of the largest companies had to invest millions to have a modern, secure and reliable communication system. With IP telephony and virtual PBX, you can do a lot for less than 1,000 euros. This is precisely the magic of the Internet.

An entrepreneur with a small business could start with much less than that. The best thing is that he could have advanced telemarketing and customer service modules, with a very small investment. This is ideal for freelancers, family businesses and ecommerce stores. In fact, any business can plan their budget, maintain excellent communication and upgrade.

Neotel is a company known for offering its innovative virtual PBX, at competitive prices and with advanced functionalities. But we also have a virtual store where you can buy all the equipment and accessories needed to migrate to IP telephony successfully and at very attractive prices.

What is in the Neotel store?

Neotel’s online store offers three types of physical products for telephone communication in the office. The catalog features various types of Yealink terminals oriented for business work. From simple, cordless desk phones to high-tech equipment suitable for videoconferencing, with internet connection and modern screens.

Secondly, Neotel offers grandstream gateways, useful for transforming traditional telephone line communication into a broadband connection. In the catalog there are different models, with the intention of covering the demand of each type of company.

Thirdly, we offer a series of complementary accessories useful for IP telephony and for business telephone communication. From phone and battery chargers, bases, special cables, connectors and some other things that are very useful when migrating to this technology. At Neotel, we offer both the software and the virtual PBX service, as well as physical elements for communication.

The migration to IP telephony is valued by the most prestigious companies as a necessary step. Doing so improves control over communication, marketing, customer service and resources to keep the company’s operations at the highest level. Communication is everything and at Neotel we have everything you need to develop it successfully.

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Neotel terminals: Which one is best for your company?

The adaptation to IP telephony is already a necessity for all companies. It has many advantages, but above all, it is very economical. It is obvious that more and more people are using online communication and have become accustomed to it. Therefore, it is vital that you start reviewing which yealink terminals you will buy next for your office.

Those companies that have very outdated telephone devices will need to consider which devices to purchase. Others will simply be looking to upgrade to better phones. Whatever the case, below, we’ll show you the best online-enabled handsets on the market.

What is important when buying office phones?

In principle, today’s office phones must be able to work with IP telephony. This is because almost all communication is now done over the Internet and not through traditional telephone lines. However, it is important to know that today’s business phone models have multiple utilities, prices and functionalities.

Businessmen should make a balance between cost, benefit and also functionality when buying their phones. Of course, not all the budget can be spent on equipment purchases when it comes to a company. So, the first thing to do is to rationalize purchases and to do so, the functions of the phones must be known.

Another question buyers should ask themselves is: What do I need this phone for? This is key because with a simple analysis it will be possible to economize the budget allocated for this purchase. Each model has a different function and should be oriented to a certain role within the company.

The cheapest Yealink desktop terminals

There are offices and tasks within the company that do not require an astronomical investment in business terminals. There are very useful and inexpensive models to meet the communication needs of employees. The cheapest phone in Neotel’s online store is the Yealink T31P.

Neotel Yealink t31P: This is a desk phone ideal for receptions and secretaries. It works with IP telephony and fulfills all the functions for a type of employee who does not need to move much from their workstation. It allows conference calls with up to five participants and offers Full Duplex HD sound quality. Its cost is only 47.95 €.

Yealink T31G: This desktop phone is very similar to the previous one, but has some improvements. This one has an LCD display that allows the operator to quickly check call information. It also has programmable functions for six buttons, in case you want to make any configuration for transfers. Its cost is 70, 90 €.

Neotel has at least four other models of desktop terminals that do not exceed 50 €. All of them have similar functionalities and are ideal for not very complex functions.

Inexpensive cordless phones: best for small offices

There are functions in companies that require their employees to have a little more mobility. Of course, buying cordless phones is much more convenient for the employee. At Neotel, this type of device can be purchased from 70, 94 €. Here are some of the models available in the online store.

Yealink W53H: This is one of the cheapest and most powerful cordless phones on the market. It has fast charging, offers 18 hours of continuous talk time and has a color screen. Despite all these features, it can be purchased for only 70.90 €. Undoubtedly, a product that cannot go unnoticed and that is available at Neotel’s online store.

Yealink W60P: The difference between this and the previous one is that it allows you to install up to 8 handsets. This means that a small office can solve its telephone communication by means of this product. This is ideal, because eight different calls can be made simultaneously in the same environment. This is ideal, for example, for large-scale providers.  The cost of the unit with the base is 109.90 €.

Yealink W59R: this is the ideal cordless phone for the manager of a small or medium-sized company. It is waterproof, has anti-scratch protection and programmable alarm functions. It costs $124.90 and is the right phone for the operations manager.

Color display phones: raising the bar for professionals

The intermediate levels of a large company require a phone with a higher level of performance. This is where color screen phones with Internet connectivity come in. These are ideal for people who have business accounts, or who have important functions within the company.

Yealink T54W: The best thing about this type of phone is that it has integrated Bluetooth and Wi-Fi, in addition to the color screen. On the screen you can see who is calling and have some numbers programmed by default. With the push of a button, transfers are made or calls are made. This is how the executives of the most innovative companies work. Its cost is 155,90 €.

Yealink T57W: This model is quite similar to the previous one, but has a larger screen. This allows it to offer up to 29 key buttons on the screen for direct dialing. This is very important for executives who manage different clients or departments. It is priced at 199.90 € and is available from Neotel’s online store.

Another similar but slightly more expensive model is the Yealink T58A, with a large touch screen. This phone allows video conferencing and has a CAM50 camera precisely for these purposes. It costs 235.90 and offers all the features an executive needs. This is one of the best Yealink terminals on the market.

The most expensive models of Yealink terminals

Some devices far exceed the functionalities of those already mentioned. Of course, this type of device is necessary in large companies, or those dedicated to technological innovation. Below, you will see the cream of the crop of IP telephony for the business world.

Yealink CP960: This is a state-of-the-art device specialized for audio conferencing. But unlike other simpler models, this one has a built-in full color touch screen. In addition, it can be connected to a computer, which gives it incredible versatility. Its cost is 489.90 €.

Yealink VP59: This is a desktop videophone with one of the largest screens on the market. Its screen is touch screen, adjustable and incorporates a two megapixel HD camera. Undoubtedly one of the best office devices for professional videoconferencing. Its cost in online store is 449.90 €.

In the Neotel catalog there are Yealink terminals a little cheaper than these two with similar functionality. Of course, everything will depend on the requirements of the buyer and the use to which the devices will be put. It is all a matter of verifying the budget you have to make the purchase and choosing a functional option.

Buying on a budget

The best thing about IP telephony business devices is that there are many different options. The buyer can always review the specifications of each device and weigh the costs of each. The important thing when making this type of investment is to think about the needs of the work team.

Not every office needs to have state-of-the-art devices with cameras and color screens. This is the part that the purchasing manager or entrepreneur should check. Just take a look at each department and understand their particular requirements. In this way, costs can be reduced and still opt for quality equipment.

In any case, the most vital thing is to be able to upgrade the company so that all communication works by IP telephony. This is the goal to be achieved and there are always viable alternatives to reduce costs. For example, some departments can resort to the installation of Grandstream Gateways. This allows some not-so-new devices to make and receive calls over the Internet connection.

Neotel has the best Yealink terminals on the market.

All of the devices listed here are available in Neotel’s online store. In fact, these are the most sought after models on the market, in different segments. If you need a Yealink terminal for business or commercial activity you can buy it right now through the website and pay by PayPal, debit or credit card.

The best thing is that you can count on the technical assistance of our sales department. There you can get information about each equipment, technical guidance, installation questions and other doubts. The goal is not only that you buy the equipment, but also that you can put it into operation as soon as possible.

In addition, Neotel offers its virtual switchboard to manage and unify all your company’s communication. It doesn’t matter if it is a customer service call center, a small business or a traditional company. This program has advanced modules that you can implement to make your company grow.

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What do you need to upgrade your call center? Yealink terminals and other options

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Many call centers still operate under a scheme that has already been superseded. This would be the use of a physical PBX with analog devices and a telephone line. Those who wonder to what extent customer service departments have been upgraded should know that everything has changed. To be precise, the changes are substantial and have come to make everything easier and cheaper.

Today’s contact center runs on IP telephony. Calls go in and out from an Internet connection, which is much more economical. Similarly, today’s call center software is hosted in the cloud and run on the network. This will lead many entrepreneurs to ask a logical question: How can you migrate to this technology?

There are different ways to migrate to IP telephony

Having a call center that works with IP telephony allows us to abandon the physical servers, the team of IT engineers and other things that generate many expenses. And although it will be necessary to upgrade some equipment or adopt a device, the cost is very low.

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The only thing that any company should do before making the technological leap is to check the equipment available in the office. By knowing this information, it is possible to choose the easiest way to adopt IP telephony. In some cases, companies prefer to buy Yealink terminals. These are telephones designed to be connected to the Internet.

There are also companies that prefer to adapt their traditional telephone equipment to continue using them. In fact, this is possible by purchasing a Grandstream Gateways. This device allows analog telephones to operate over the Internet. In this way, you can maintain a hybrid communications system: analog and VoIP.

At Neotel we have everything you need to upgrade your call center.

At Neotel we sell the best Yealink terminals and Grandstream Gateways. The product catalog has different models with different prices and capacities. Companies and entrepreneurs can buy the equipment that best suits their needs.

Similarly, Neotel’s digital store offers some of the necessary accessories for installation and communication. There you can find electricity and WIFI adapters, USB cameras, headsets with microphones and other similar implements. Everything that can complement the call center management can be found in our catalog.

For example, one of the most striking accessories is the IP repeater. This implement allows to amplify the range of the WIFI signal. The objective is that the Internet connection can cover every space in the office. There are many products that can facilitate the use of communication systems that work with VoIP telephony.

Thinking about the best solution

Taking a look at the product catalog allows potential buyers to familiarize themselves with this technology. It is important to research each implement in order to make the best technological migration. Prices are affordable and everything can be complemented with the virtual PBX service.

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Neotel: buy everything for your company’s call center

Neotel is a telecommunications company that offers virtual PBX services, IP telephony and related services. However, this company also has a store: the Neotel online store. Here you can find everything you need to set up a modern customer service department.

 

Neotel call center software

Many companies still don’t know much about the new cloud-hosted telephony services. Telephony is changing to lower costs and generate multifunctional solutions for businesses. In the meantime, in this store you can get the physical devices that allow call center rooms to evolve. Its catalog has three basic products: Yealink terminals, Grandstream Gateway and complementary accessories.

Yealink terminals: The telephone of yesteryear with the technology of today

Today’s call center software operates with any device available, even a Smartphone. However, the old terminals have evolved to allow communication via Internet connections. Of course, this allows the staff to have the same functions as always but in a much cheaper way.

Yealink terminals are just like the ones you see in the office but have adapted VoIP technology.

. They allow you to transfer calls, put the customer on hold and a host of other useful functions in the office. However, calls are made and stored on the Internet, as everything works with this type of connection.

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The best thing about this option is that they incorporate substantial improvements such as HD headphones. These improve the hearing sensation much more and since everything works with the Internet, there is no interference. In addition, these devices work with technology for data protection.

The Grandstream Gateway enables the transition from the telephone line to the Internet.

In order for traditional terminals to work properly with IP, Grandstream Gateways are used. This device makes it possible for every outgoing call to be made over the Internet, even though the entire system is handled by a physical PBX.

This is an excellent option for those companies that do not want to replace their devices and some traditional implements. In fact, it is a matter of adapting traditional technology to much more advanced services.

This device is also essential for call recording and makes it possible to dispense with other equipment. For example, if you have the Gandstream Getaway, there is no need to use PSTN lines. In conclusion, this technology generates certain savings in terms of operating costs.

Neotel sells accessories to make things easier

 

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Yealink terminals and Grandstream Gateways are the main products in the Neotel store. However, in the Neotel store you can also get very useful complementary items. From Wi-Fi signal repeaters, Headsets with microphone, to power adapters.

These types of accessories are functional for a myriad of devices and functions in and out of the office. In general, they all support Internet or electrical connection in the office. Undoubtedly, the virtual PBX can be accompanied with the equipment available in this store.

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Getting to know the Yealink EXP20 Expansion Module

There are numerous elements that interact between the end user and the hardware and software components to offer the best communication performance especially in a world where communications are performed in various ways and at many levels of configuration, so Yealink presents the expansion module EXP20 which has been developed as an advanced and flexible version compatible with IP phone models SIP-T27G / P and SIP-T29G.

When purchasing the EXP20 module, we will be carrying a device that has a 160×320 pixel liquid crystal display (LCD) interface and as an ideal point of the EXP20, 20 dual color physical LED keys are integrated.

Its design simplifies the navigation of the end user and increases the productivity of this as it allows tasks such as speed dialing, BLF, BLA, call forwarding, transfer and more in a much simpler and faster way, the expansion module EXP20 can unify up to six EXP20 phone systems in a single chain connection increasing the capabilities of this.

Among its features we find the following:

 

 

  • It has an expansive screen that in turn is combined with additional backlight and multi-page design which seeks to optimize the navigation of the user functions, within these functions highlights that can be combined with 38 programmable LED keys.
  • New design in which we highlight the rubber foot covers to prevent the equipment from falling, a flexible base with which the EXP20 module will stand as well as the possibility of establishing different dynamic positions.
  • The Yealink EXP20 module supports up to six expansion modules.
  • It has a graphic LCD 160×320 with backlight
  • Offers up to 18 additional keys
  • Two adjustable angles support
  • Allows two or fewer expansion modules to be powered directly from the host phone

 

Now, in technical aspects, the Yealink EXP20 expansion module gives us the following:

 

  • Two accessible pages
  • Various LCD-accessible and actionable icons
  • 20 dual-color LED programmable keys
  • integrated functions such as BLF list, multi-person conference, call forwarding, LDAP, XML browser functions and more
  • Supports up to six modules
  • Integrates 2 RJ12 ports as data input and output ports
  • Maximum Power Consumption (PSU): 0.67W
  • Compatible with Yealink terminals SIP-T27G / SIP-T27P / SIP-T29G
  • 10% to 95% operating humidity
  • Its operating temperature is between -10 ~ 50 ° C (+14 ~ 122 ° F)

 

The expansion module Yealink EXP20 becomes an ideal option to maximize the use of existing devices and thus have the ability to expand communication resources in the organization.

 

 

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Functions and features of the Yealink W53H

Yealink offers us a wide range of terminals which have created a positive impact on the development of solutions at the corporate level of each company and one of this segmentation is the development of wireless terminals which combine not only the practicality of the Wi-Fi network but also the quality of Yealink terminals.

One of these terminals is the Yealink W53H which is a next-generation wireless phone with an enterprise focus which has excellent battery life and high compatibility to various applications and infrastructures taking full advantage of the integrated functions of the Yealink terminals.

One of the great advantages of this W53H terminal is its great voice quality taking advantage of each of its properties and thanks to its 1.8 ” TFT color screen we will know that we are carrying a wireless VoIP phone of last generation which has all the tradition of Yealink.

The Yealink W53H terminal is capable of expanding to a maximum of 8 wireless phones.

The Yealink W53H has Yealink DECT technology which is based on the CAT-iq2.0 standard, which has the task of optimizing VoIP audio quality (broadband) as well as using low speed data applications without losing data quality.

Note: Yealink W53H terminals are not compatible with third party DECT devices such as base stations, telephone and so on.

Within the technical aspects of the Yealink W53H we highlight the following:

 

 

  • 1.8” TFT colour display with 128 x 160 resolution
  • Caller ID with name and phone number
  • Intuitive user interface with icons
  • Notification light which displays tasks such as voicemail, missed call and more
  • Multilanguage user interface
  • Integrate screen saver
  • Date and time can be synchronized manually or automatically
  • LCD backlight
  • Keyboard integrates backlighting
  • W53H terminal complies with hearing aid compatibility (HAC)
  • It has 9 timbre melodies
  • Offers multiple warning tones
  • Supports DTMF
  • Supports up to 2 simultaneous phone calls
  • Integrates features such as call waiting, call transfer, call switching, 3-way conferencing, call waiting, silence, DND, call forwarding, and more
  • Phone book for up to 100 contacts
  • Remote Agenda
  • Keyboard lock for added security
  • Direct IP call without SIP proxy
  • Offers factory reset or computer restart function
  • Rejection of anonymous calls to prevent spam
  • 18 hours of talk time
  • its range is up to 50 meters indoors or up to 300 meters outdoors
  • 12-key numeric keypad
  • 6 direct access keys and 6 function keys

 

The Yealink W53H terminal is an ideal solution to take advantage of both the benefits of the Wi-Fi network and the capabilities of Yealink.

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Features of Yealink W60P terminal

In a world where communications are growing every day, it is ideal to have the best tools to meet each of the challenges that arise is why Yealink has developed the Yealink W60P which is a wireless IP DECT phone with premium features based on robust hardware, ie, its focus is aimed at organizations looking for greater capacity in call loads, we talk about call volume.

Among its main features are the ability to pair up with up to 8 headphones Yealink DECT W52H / W56H which will extend the terms of mobility and flexibility optimizing the space as this terminal does not require wiring and everything that entails.

By acquiring the Yealink W60P terminal, we are facing a device that supports up to 8 VoIP accounts and 8 simultaneous calls, as well as has the ability to accelerate the start and signal connection and many more functions that we will see below.

The Yealink W60P terminal is fully compatible with the Opus codec thanks to which it integrates an improved audio and high performance for a perfect voice signal.

The Yealink W60P terminal supports full provisioning, as well as mass implementation thanks to the Yealink Rerouting and Provisioning Service (RPS) and will facilitate its implementation using a boot mechanism called Zero Touch thus omitting manual configuration that can become difficult.

Within the global features of the Yealink W60P we find:

 

  • High-performance SIP cordless phone system
  • Supports up to 8 concurrent calls
  • Up to 30 hours of talk time
  • Supports up to 8 VoIP accounts
  • Fast charging function since the charging time is in the range of 10 minutes for an active talk time of 2 hours
  • Supports Opus audio codec
  • Up to 400 hours waiting time
  • At security level offers TLS and SRTP security encryption
  • Integrates a noise reduction system to optimize conversation
  • Bring a wall charger.

Now, on a technical level, the Yealink W60P terminal has the following:

  • Selecting a headset to receive calls
  • Selecting the headset and number to make calls
  • Integrated features such as call waiting, silence, silence, DND, caller ID with name and number, anonymous call, anonymous call rejection and many more
  • Remote Agenda / LDAP}
  • Direct IP call without SIP proxy
  • Keyboard lock
  • Offers self-provisioning using TFTP / FTP / HTTP / HTTPS / RPS protocols
  • Multilanguage user interface
  • Upgrading the phone using OTA (Over-The-Air) functionality
  • Acoustic warning for low battery
  • Narrow-band codec AMR-NB (optional), PCMU, PCMA, G.726, G.729, iLBC
  • Supports VQ-RTCPXR (RFC6035), RTCP-XR
  • Static IP and DHCP assignment and many more functions

It is for these reasons that the Yealink W60P terminal is one of the most effective solutions for communication control in your organization.

 

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Getting to know the Yealink EXP50 module

If you are looking for a device that allows you to explore the full potential of your SIP phone Yealink has thought of you and has developed the Yealink EXP50 which is perfect for IP phones Yealink T5 series and its design will expand the functional capacity of the SIP phone so that communication with customers and users is more stable and reliable every day.

The Yealink EXP50 has a 4.3 inch color LCD screen to have a more than complete visual aspect of what happens in the device and thanks to its simple user interface and multiple advanced calling capabilities we will have total and centralized control of every aspect of communications.

A series of multifunctional line keys have been integrated in which tasks such as BLF, speed dialing, call forwarding, call transfer, call capture and some other actions can be assigned.

This Yealink EXP50 has been designed to manage a total call volumes regardless of size.

Some of the most outstanding features of this Yealink module are:

 

 

  • 4.3-inch color screen to enhance the visual experience
  • It integrates a support with which it will be possible to adjust the angles of inclination without having to disassemble the equipment.
  • It integrates a support with which it will be possible to adjust the angles of inclination without having to disassemble the equipment.
  • 20 physical keys on each page with two-color LEDs for identification
  • Three independent control keys with illuminated LEDs for effective page-changing
  • Supports up to 3 daisy chain modules
  • It has a support of 2 adjustable angles
  • It has a support of 2 adjustable angles
  • Up to 60 different functions can be integrated into the programmable buttons
  • Programmable button for shared line, BLF List, conference, group listening, LDAP and XML browser
  • Offers additional features such as wallpaper, screen saver, and energy saver
  • USB port (2.0 compatible) for data input and output
  • USB port (compatible with 2.0) for wired/wireless USB Wi-Fi headphones
  • Recording USB calls via USB flash drive
  • Up to three Yealink EXP50 can be connected
  • Operating temperature is -10 ~ 50 ° C (+14 ~ 122 ° F)
  • 1.5W Maximum Power Consumption (PSU)
  • Compatible with T52S/T54S/T56A/T58V

 

The Yealink EXP50 module is one of the most comprehensive solutions for both design and functionality to expand to the maximum communication capabilities and provide the user a total management of their calls.

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How to implement VoIP correctly

Today’s companies must adapt to new trends in technology and communication is essential for the growth and strengthening of relationships between employees and partners and VoIP is one of the (relatively) new trends that will help us implement an effective, powerful and dynamic system to integrate hardware and software focused on generating voice over IP protocol and thus have comprehensive communications.

All this sounds interesting but the question that arises is, are we ready for implementation? Neotel will give you a series of practical tips to consider to mount a robust and secure VoIP system in your organization.

 

 

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Create a project plan: the most basic thing is to create a project plan that allows us to correctly configure a VoIP phone system, this schedule should integrate adequate budgets and responsibilities of each user, this schedule should represent the limits of VoIP reach, generate a schedule with dates to establish the completion of tasks or phases of implementation and additional to it know the risks that may arise in the implementation such as hardware or software failures, network levels, and so on.

Determine the VoIP need: based on the fact that VoIP technology makes use of multiple functions (advanced and basic), we must determine precisely which of these functions will be useful for the organization such as IVR, visual voice mail, conference calls, virtual numbers and number portability.

Quality of Service (QoS): the QoS function has been created in order to control the quality of calls, from this point of view, QoS will make voice traffic have priority in the network where it is implemented.

Create network tests for VoIP implementation: the network is essential for VoIP to work properly and for this we must take into account aspects such as bandwidth to use, check routers, switches, modems a. performance level and update, etc..

Evaluate providers: when selecting the VoIP provider is key to take into account aspects such as years of experience, support, user qualification and prices.

Accessing an SLA before implementing VoIP: an SLA (Service Level Agreement) is an agreement that explains in detail the responsibilities of the provider, this covers aspects such as availability, quality of service and reliability.

Security: this is a key aspect because when VoIP is used there are risks as unauthorized users to make calls, listen to conversations or make use of VoIP for long distance calls, so the VoIP provider must have appropriate security measures for this.

Establish phone number portability: it is ideal for the VoIP provider to be able to transfer existing numbers in order to have adequate availability.

You have learned a few things to keep in mind before implementing a VoIP system in your organization in the proper and correct way to get the maximum benefit.

 

 

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Differences between VoIP and SIP

We have talked about the advantages of implementing and using VoIP technology in our organizations for various reasons ranging from economic budgets to availability of communication anywhere and it is key that we have defined some concepts that are used with some frequency in the world of communications because if we have at least a basic concept we can determine what type of hardware elements will be most suitable for VoIP to move like fish in the water or, in this case, as a bit in the network.

From the moment we are in search of the VoIP provider we hear some terms like SIP and, logically, VoIP, but do you know what the difference between VoIP and SIP? If not, stay with us and we will explain it to you, but before we remind you that you can acquire the Yealink terminals or the Grandstream Gateway so that your company is completely at the forefront of VoIP technology.

Differences between SIP and VoIP

Let’s start with the basics:

 

  • VoIP: is the acronym for Voice over Internet Protocol and basically consists of a technology thanks to which voice signals travel over the Internet optimizing their quality, reducing costs and reaching any geographical location and for this we have hundreds of elements both hardware and software.
  • SIP: is the acronym for Session Initiation Protocol and refers to a protocol that is used to implement VoIP technology. SIP protocol can be used to configure or terminate multimedia sessions within which we find both voice and video, although it is closely related to VoIP is not such technology itself.

SIP: is the acronym for Session Initiation Protocol and refers to a protocol that is used to implement VoIP technology. SIP protocol can be used to configure or terminate multimedia sessions within which we find both voice and video, although it is closely related to VoIP is not such technology itself.